Terms of Service

Last updated: November 7, 2025

Welcome to Mason Marketing Exchange. By accessing our website or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Services Provided

Mason Marketing Exchange provides business consulting and website development services for small businesses. Our services include but are not limited to:

  • Business strategy consulting
  • Website design and development
  • Digital marketing guidance
  • Ongoing support and maintenance

Specific deliverables, timelines, and pricing will be outlined in individual service agreements or proposals.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Promptly notify us of any unauthorized use of your account
  • Provide necessary materials, content, and feedback in a timely manner
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful or fraudulent purposes
  • Not interfere with or disrupt the integrity or performance of our services

4. Payment Terms

  • Pricing: All prices are quoted in U.S. dollars unless otherwise specified
  • Payment Schedule: Payment terms will be specified in individual service agreements. Typically, a deposit is required before work begins
  • Late Payments: Late payments may result in project delays or suspension of services
  • Refunds: Refund policies will be outlined in individual service agreements. Generally, deposits are non-refundable once work has commenced
  • Payment Methods: We accept various payment methods as specified during the consultation process

5. Intellectual Property Rights

Your Content: You retain all rights to any content, materials, or information you provide to us. By providing content, you grant us a license to use it for the purpose of delivering our services.

Our Work Product: Upon full payment, you will own the final deliverables created specifically for you. However, we retain the right to:

  • Display completed projects in our portfolio
  • Use general techniques, processes, and knowledge gained
  • Retain ownership of any reusable code, templates, or tools

Third-Party Materials: Some projects may incorporate third-party materials (stock photos, fonts, plugins, etc.). Rights to these materials are subject to their respective licenses.

6. Project Timelines and Revisions

Timelines: We strive to meet all agreed-upon deadlines. However, timelines are estimates and may be affected by factors such as client response time, scope changes, or unforeseen circumstances.

Revisions: The number of included revisions will be specified in your service agreement. Additional revisions beyond the agreed-upon amount may incur extra charges.

Approval: You are responsible for reviewing and approving work at designated milestones. Failure to provide timely feedback may result in project delays.

7. Warranties and Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner. However:

  • We do not guarantee specific business results or outcomes
  • Our services are provided "as is" without warranties of any kind
  • We are not responsible for third-party services or platforms
  • We do not guarantee uninterrupted or error-free service
  • Website performance may vary based on hosting, internet connections, and user devices

8. Limitation of Liability

To the maximum extent permitted by law, Mason Marketing Exchange shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages exceeding the amount paid for the specific service in question

9. Termination

Either party may terminate services under the following conditions:

  • By You: You may terminate services at any time by providing written notice. You will be responsible for payment for all work completed up to the termination date
  • By Us: We may terminate services if you breach these Terms, fail to make timely payments, or if continuing the relationship is not feasible
  • Effect of Termination: Upon termination, you will receive all completed work product. Any outstanding payments will become immediately due

10. Confidentiality

We will maintain the confidentiality of any proprietary or sensitive information you share with us during the course of our engagement. We will not disclose such information to third parties without your consent, except as required by law or necessary to provide our services.

11. Indemnification

You agree to indemnify and hold harmless Mason Marketing Exchange from any claims, damages, or expenses arising from:

  • Your breach of these Terms
  • Your violation of any law or regulation
  • Content or materials you provide that infringe on third-party rights
  • Your use of the services we provide

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in the courts of Alabama.

13. Miscellaneous

  • Entire Agreement: These Terms, along with any service agreements, constitute the entire agreement between you and Mason Marketing Exchange
  • Severability: If any provision is found to be unenforceable, the remaining provisions will remain in effect
  • No Waiver: Our failure to enforce any right or provision does not constitute a waiver of such right or provision
  • Assignment: You may not assign these Terms without our written consent

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Mason Marketing Exchange

[email protected]

205-645-4328

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Terms of Service

Last updated: November 7, 2025

Welcome to Mason Marketing Exchange. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

1. Services Description

Mason Marketing Exchange provides business consulting and website development services to small businesses. Our services include but are not limited to:

  • Business strategy consulting
  • Website design and development
  • Digital marketing guidance
  • Ongoing support and maintenance

Specific services, deliverables, timelines, and pricing will be outlined in individual service agreements or proposals.

2. Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information about your business
  • Supply necessary content, materials, and access to systems in a timely manner
  • Respond to requests for feedback and approvals within reasonable timeframes
  • Pay for services according to the agreed-upon terms
  • Respect intellectual property rights
  • Not use our services for any illegal or unauthorized purpose

3. Payment Terms

  • Pricing: Fees for services will be clearly communicated in your service agreement or proposal
  • Payment Schedule: Payment terms vary by project and will be specified in your agreement. Typical payment structures include upfront deposits, milestone payments, or monthly retainers
  • Late Payments: Late payments may result in suspension of services and may incur late fees
  • Refunds: Refund policies will be outlined in individual service agreements. Generally, deposits are non-refundable once work has commenced

4. Intellectual Property Rights

Client Content: You retain ownership of all content, materials, and information you provide to us.

Deliverables: Upon full payment, you will receive ownership rights to the final deliverables as specified in your service agreement. This typically includes website design, content, and custom graphics created specifically for your project.

Our Work Product: We retain ownership of our processes, methodologies, tools, templates, and any pre-existing materials used in providing services.

Portfolio Use: We reserve the right to display completed projects in our portfolio and marketing materials unless otherwise agreed in writing.

5. Project Timeline and Revisions

Timelines: We strive to complete projects within the estimated timeframe. However, timelines are dependent on timely client feedback and content provision. Delays caused by the client may extend the project timeline.

Revisions: Each project includes a specified number of revision rounds. Additional revisions beyond the agreed scope may incur extra charges.

6. Warranties and Disclaimers

Service Quality: We warrant that our services will be performed in a professional manner consistent with industry standards.

Disclaimer: OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE SPECIFIC RESULTS, RANKINGS, OR BUSINESS OUTCOMES.

Third-Party Services: We are not responsible for the performance, reliability, or availability of third-party services, hosting providers, or platforms.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MASON MARKETING EXCHANGE SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Any damages exceeding the amount paid by the client for the specific services giving rise to the claim

8. Confidentiality

We agree to keep confidential any proprietary or sensitive information you share with us in the course of providing services. This obligation does not apply to information that is publicly available or that we are required to disclose by law.

9. Termination

Either party may terminate services under the following conditions:

  • By Client: You may terminate services with written notice. You will be responsible for payment for work completed up to the termination date
  • By Us: We may terminate services if you breach these Terms, fail to make payments, or if continuing the relationship is not feasible
  • Effect of Termination: Upon termination, you will receive deliverables completed to date (contingent on payment), and both parties will return or destroy confidential information

10. Indemnification

You agree to indemnify and hold Mason Marketing Exchange harmless from any claims, damages, or expenses arising from your use of our services, your breach of these Terms, or your violation of any law or third-party rights.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify clients of significant changes via email or through our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be submitted to mediation or arbitration before pursuing litigation.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Mason Marketing Exchange

[email protected]

205-645-4328

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.